Privacy Policy
Diamsland is a brand owned and operated by Diamsland LLC.
Diamsland holds a strong commitment to safeguarding your privacy and is dedicated to taking all necessary measures to ensure its protection. This Privacy Policy pertains to the collection, processing, storage, and transfer of personal information of our customers and users ("You") in the course of our service provision through the Website and various communication channels, such as mail, email, phone, live chat, text messages, and social media platforms.
It is important to emphasize that WE DO NOT ENGAGE IN THE SALE OR DISCLOSURE OF ANY PERSONALLY IDENTIFIABLE INFORMATION TO THIRD PARTIES.
Your utilization of our service is contingent upon adherence to both these Terms of Use and our Privacy Policy, which form integral components of our Terms of Service. These terms aim to elucidate the legal relationship between Diamsland and yourself.
By engaging with the Website, which includes activities like visiting, registering an account, making purchases or transactions, and communicating through various channels, you expressly consent to our practices concerning the collection, use, and disclosure of information as outlined in this Privacy Policy. If you dissent from the terms herein, kindly refrain from interacting with us or utilizing the Website in any capacity.
- What Information We Collect
The information we gather serves diverse purposes aimed at enhancing and delivering better services to you. Our data collection adheres to legal methods, and its utilization aligns with the legitimate interest criteria defined by the General Data Protection Regulation of the European Union 679/2016 (“GDPR”). Personal information is retained only for the duration necessary to fulfill the intended purposes.
- Information Provided by You
We gather and handle data voluntarily provided by you, both offline and through various communication channels, including but not limited to account registration, profile updates, accessing our content, product purchases, customer support inquiries, and participation in promotions. Sub-Processors may be utilized to process such information, as detailed in section 4. The collected information encompasses data that either identifies you or is reasonably associated with you. Below are the categories of information we collect and process:
- Contact Information: This includes your first and last name, email address, postal address, phone number, and other relevant contact details.
- Contacts: Data related to some of your contacts may be collected to fulfill your requests, such as details of friends who might be interested in our product line. This information is handled by our Privacy Policy. If you prefer not to be identified, please refrain from using the referral functionality on our website.
- Content: We store the substance of your communications with us, such as feedback, product reviews, questions, comments, or social media posts. This information is utilized to respond to your inquiries, provide additional relevant information, and may include files like photos or videos you have shared.
- Profile Information: This encompasses your interests, favorite items, wish lists, item preferences, and other relevant profile details.
- Demographic Information: This category comprises your age, gender, and state or country of residency.
- Payment Information: Necessary details for processing payments during purchases, such as credit card number, security code, and expiration date.
- Credentials: Authentication information, including passwords, for accessing your account.
- Sovereign Identification Information: Details like ID number, passport number, social security number, driver’s license, or other government-issued identification are collected to prevent fraud and facilitate payment processing.
2. Information Automatically Collected by Us
We gather data related to your device and the interactions between your device and the website. For the processing of such information, we may employ Sub-Processors as outlined in section 4. The following categories encompass the information automatically collected:
- IP Address and Device Identifiers: Your IP address and other device identifiers are collected for various purposes, including problem diagnosis, enhancing functionality, analyzing trends and traffic patterns, gathering demographic information, recording the date and time of each website session, and optimizing the website and advertisements accordingly.
- Usage Information: Details about the features you use, emails and advertisements you view, pages you visit, products you review, purchase, or consider purchasing, and the timing of your interactions with the website are recorded.
- Location: Information about your device's location is also collected. Device, Connectivity, or Configuration Information: Details such as the browser type, device type, software running on your device, cellular company or internet service provider, device language settings, and similar information are gathered.
Data Collection through Cookies and Tracking Technologies:
- Server Logs: Our server logs automatically gather information such as your browser type, language, IP address, and the timestamp of your website visit.
- Cookies: Small data libraries stored by your browser on your hard drive, cookies play a crucial role in various website features. They help analyze webpage flow, measure advertising effectiveness, and enhance your shopping experience. Cookies are used to manage shopping carts, access password-protected pages, collect information about your interactions on the website, remember your choices, and tailor content and advertisements to your interests. Additionally, cookies enable users to share pages and content on third-party social media networks.
- Pixels: Electronic images known as pixels are utilized in conjunction with cookies to track browser activity. When you view a website, watch a video, or read an email containing a pixel, it may allow us or other parties to drop or read cookies on your browser. Pixels aid in tracking conversations, delivering targeted advertising on and off the website, and providing additional functionality.
- Device Fingerprinting: This involves analyzing and combining information elements from your browser, such as JavaScript objects and installed fonts, to create a unique "fingerprint" of your device for identification purposes.
- Location Technologies: When you enable location-based services on your device, location-detecting technologies will collect precise location information. This data may be used to detect your device's location, allowing or restricting relevant content and advertising based on the detected location.
Information from Third Parties
We may obtain information about you from third parties. To the extent we incorporate the information you provide to us through the Website with information obtained from third parties, such information will be treated according to this Privacy Policy, plus any additional restrictions imposed by the third parties.
We utilize the gathered information for various legitimate business and commercial purposes, including but not limited to:
- Disseminating technical notifications, updates, security alerts, and administrative messages.
- Facilitating the confirmation or scheduling of your interactions with us.
- Enhancing marketing and promotional endeavors.
- Fulfilling services you have requested, such as order processing, responding to inquiries, and providing customer support.
- Preventing illicit activities, such as fraud.
- Monitoring and analyzing trends and visitor activities on the Website.
- Safeguarding our rights, your rights, public health, public safety, and the legitimate rights of third parties.
- Managing the Website and its services, encompassing the registration process, user accounts, offered services, and transactions conducted on the Website.
- Researching the interests, behavior, and demographics of Website users.
- Sending marketing materials about our and third parties' products, events, and services unless otherwise instructed by you.
- Providing and serving advertising on the Website and other platforms.
- Adhering to applicable laws, regulations, orders, writs, and permits.
- Using unidentified information (including de-identified information) as required by applicable law, with no obligation to you beyond legal requirements.
3. Sharing Information:
Our commitment to transparency is reflected in our information-sharing practices outlined below:
Sub-Processors:
To deliver our services effectively, we may disclose your information to agents, contractors, and service providers known as "Sub-Processors." They only access necessary information for specific functions, strictly adhering to the purposes set by us. These entities are contractually bound not to use your information for any other purposes.
Related Entities of Diamsland:
In addition, information may be shared within Diamsland's related entities. We exercise discretion in utilizing feedback and user-generated content, reserving the right to edit such content at our sole discretion.
Commercial Partners:
For business and commercial purposes, we may share information with suppliers, vendors, contractors, and service providers. This encompasses a range of entities, including cloud service providers, shipping carriers, jewelers, insurance companies, analytics and advertising technology firms, and more.
Facilitating Requests:
Information may be shared with third parties to fulfill specific requests you make, ensuring a seamless and efficient process.
Corporate Transactions:
In the context of corporate activities such as investment, merger, acquisition, reorganization, or licensing, information may be disclosed. This includes scenarios like insolvency, bankruptcy, or receivership.
Information Security, Compliance, and Fraud Prevention:
Your information may be disclosed if necessary to comply with applicable laws, regulations, or legal processes. Additionally, sharing may occur for the investigation, prevention, or action against illegal activities. We may share information to safeguard the rights, property, life, health, security, and safety of us, the public, or any individual or entity. Enforcement of our Terms of Service is also a factor.
Aggregated or De-Identified Information:
Aggregated information that does not identify you or de-identified information may be shared with third parties for various purposes, except where prohibited by applicable law. This overview emphasizes our commitment to responsible information sharing, prioritizing privacy, and aligning with relevant legal and ethical standards.
Review and Edit Your Account Details
To update or modify specific account information, please get in touch with us using the contact details provided below. You can manage these changes through your account settings or by reaching out to us directly. Please be aware that, in such instances, we may request additional details to authenticate your identity.
Choices Regarding Tracking Technology
You have the freedom to refuse the use of cookies on our website. On each visit, you will be prompted to explicitly agree to our cookies policy and consent to their usage while utilizing our services or exploring the website. Opting out or not providing affirmative consent for cookies may limit access to certain features on the website.
Communication Preferences
If you wish to stop receiving promotional emails from Diamsland, please follow the unsubscribe instructions in our promotional messages or contact us through the methods specified in the "Contact Us" section below or on the website. It's important to note that opting out will not impact non-promotional communications related to your account, purchases, billing, or customer support.
Data Processing Location
Personal data is processed at our operational offices and other locations involved in the processing. Depending on your location, data transfers may entail sending your data to a country different from your own.
Data Retention
Personal data will be processed and stored for the duration necessary to fulfill the purposes for which it was collected.
Modify, Restrict, or Limit
If you believe any information we hold about you is inaccurate or incomplete, please notify us promptly at info@diamsland.com, and we will promptly rectify any inaccuracies.
Account Deletion
You have the option to terminate your account, leading to the deletion of all your data from our systems, unless retention is necessary for legal obligations, agreement enforcement, or dispute resolution.
Withdraw Consent
You retain the right to withdraw consent to the processing of your information at any time if you had previously provided it. In some cases, processing may continue based on legal grounds or limited consent withdrawal.
Addressing Concerns
If you have concerns about our information handling practices, you can raise them with your local data protection authority.
EU Resident Rights
Residents of the European Economic Area have specific rights under the GDPR. While some apply universally, others are limited to certain situations. The rights are outlined briefly below, subject to the governing laws.
Attention California Residents
If you happen to be a resident of California, it's important to be aware of your rights under the California Consumer Privacy Act of 2018 (CCPA). This legislation grants you specific information regarding how we handle your data, including the option to opt out of the sale of your personal information. To understand your rights better, please review our Supplementary Privacy Notice for California Residents.
Ensuring Data Security
At Diamsland, we prioritize the implementation and maintenance of robust physical, operational, and technical security measures. These safeguards are in place to prevent accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure of your information. While we commit to keeping your data secure and only retaining it for as long as necessary, it's important to note that no security measures are foolproof. Despite our efforts, absolute security cannot be guaranteed.
Minors and Children
Diamsland does not knowingly interact with or collect personal information from children under the age of thirteen (13). Our services are not directed towards this age group, and they are prohibited from registering or using our services without appropriate parental or legal guardian approval. In the rare event that we inadvertently collect such information, we will strictly adhere to the Children's Online Privacy Protection Act (COPPA) guidelines. Parents or guardians who believe there has been a COPPA violation can contact us for prompt removal of the information.
International Transfers
Being based in India, we operate under Indian law, and the information we collect is generally governed by these regulations. By using our website, you consent to the transfer of your information to and from India or any other country where we or our affiliates, subsidiaries, or agents are located. This includes the processing, usage, sharing, and storage of your information in these jurisdictions.
Text Marketing and Notifications
When providing your phone number during checkout or subscribing, you agree to receive text notifications, including order updates and abandoned cart reminders, as well as text marketing offers. We limit text marketing messages to no more than 6 per month. Consent is not a condition for purchase, and you can unsubscribe by replying with STOP to any message or using the provided unsubscribe link. Alternative opt-out methods will not be considered reasonable. Message and data rates may apply.
Changes to the Privacy Policy
This Privacy Policy represents our current privacy practices and supersedes any previous versions. We may update this policy periodically to reflect changes in our practices, reserving the right to do so at any time.
Contact Us
If you have questions about this Privacy Policy, please contact us by email: at info@ diamsland.com
India Office Address: A-204, Blue Horizon, Old kosad Road ,Surat, Gujarat 394107
U.S. Registered Office Address : Diamsland LLC , 30 N Gould St , Ste R ,Sheridan , WY , 82801